Shipping policy
At Elite Card Collectibles, we process orders as quickly as possible and provide clear shipping information to our customers.
Order Processing
Orders are typically processed and prepared for shipment within 0–1 business days after payment has been successfully received.
Orders placed on weekends or holidays may begin processing on the next business day.
Shipping Time
After an order has been processed, the estimated shipping time is 3–7 business days.
The total estimated delivery time is therefore generally 3–8 business days, including order processing and shipping.
Shipping times are estimates and are not guaranteed. Delivery may take longer due to circumstances outside our control, including carrier delays, severe weather, holidays, incorrect shipping information, or other unforeseen circumstances.
Shipping Address
Orders are shipped to the address provided by the customer during checkout.
Customers are responsible for providing a complete and accurate shipping address.
If you notice that your shipping information is incorrect, please contact us as soon as possible at contact@elitecardcollectibles.shop. We will make reasonable efforts to update the address before the order is shipped, but we cannot guarantee that changes can be made after processing has begun.
Shipping Confirmation
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information when tracking is available.
Customers can use the tracking information provided by the shipping carrier to follow the progress of their shipment.
Shipping Delays
Elite Card Collectibles is not responsible for delays caused by shipping carriers, weather conditions, holidays, customs procedures, incorrect addresses, or other circumstances beyond our reasonable control.
If your order appears to be significantly delayed or has not arrived within the expected delivery timeframe, please contact us at contact@elitecardcollectibles.shop and we will assist you.
Lost or Damaged Packages
If your package arrives damaged, please contact us as soon as possible and provide your order number and photographs of the damaged package and product when applicable.
If a package is confirmed as lost during transit, we will work with the shipping carrier to investigate the shipment and determine the appropriate resolution.
Shipping Costs
Applicable shipping costs are displayed during checkout before you complete your purchase.
Shipping costs may vary depending on the destination, order size, shipping method, and other applicable factors.
International Shipping
At this time, shipping availability and costs may vary depending on the destination.
If international shipping is offered for your order, any applicable shipping charges, customs duties, taxes, or import fees will be displayed or communicated where applicable.
Customers are responsible for any customs duties, import taxes, or other fees imposed by the destination country unless otherwise stated at checkout.
Contact Us
If you have any questions about our shipping policy or your order, please contact us.
Elite Card Collectibles
7504 Camargo Rd
Cincinnati, Ohio 45243
United States
Email: contact@elitecardcollectibles.shop
Phone: +1 513-297-2511